80% of Gen Z and Millennials Say Special Promotions Make Them More Loyal to a Brand
• A study found that influencers can dramatically increase brand loyalty and transform purchasing behaviors: Both millennials and Gen Z are heavily persuaded by social influencers, with more than 70% having made a purchase decision based on an influencer’s recommendation.
• Clothing, shoes and accessories are the most popular items purchased based on an influencer’s recommendation for 45% of millennials and 55% of Gen Z.
• The study also found that millennial and Gen Z consumers bring an increasingly high preference for digital rewards and incentives: Both groups prefer to receive virtual cards over physical cards or those that can be used for only a single retailer. |