Why Covid-19 Is Transforming the Way We Build Brands
• One of the clearest trends to have emerged from the Covid-19 pandemic is that consumers have changed their shopping habits, with leading retailers suggesting that radical shifts in buying behavior may prove to be permanent.
• To date, the focus has primarily been on purchasing channels – with data demonstrating a rapid shift towards online shopping platforms and an increased willingness among shoppers to trial reduced contact solutions such as Sainsbury’s SmartShop and Target’s Drive Up.
• As consumers become accustomed to ‘the new normal’, there is a wide range of challenges for brand owners to address. |