Content Marketing in Times of Disruption
• While these, and other future disruptions, are capable of driving a wedge between businesses and their customers, they also provide brands with opportunities to distinguish themselves through empathetic content marketing that supports both audiences and business goals.
• Creating a rapid response team or workflow is one way to set your brand up for success when current events take an unpredictable turn.
• Marketers need to audit their existing processes to clearly define what each member of their team is responsible for, what it would take to halt automated messaging, how to get a hold of stakeholders, and which channels will be used to deliver those responses. |